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Onboarding

Login #

Purpose: The login process is designed to authenticate users and provide access to their individualized SimplifiedIQ dashboard.

Steps for Login: #

Access the Login Page: Open your web browser and navigate to the SimplifiedIQ login screen – app.simplifiediq.com or schoolname.simplifiediq.com

  1. Enter Credentials:
  • Email: Type your email address into the ‘Email’ field. For instance, john.doe@example.com
  • Password: Enter your password into the ‘Password’ field.
  1. Remember Me: If you wish to stay logged in for a longer period, click the checkbox labeled ‘Remember for 30 days’.
  2. Sign In: Click the green ‘Sign in’ button to access your account.

Troubleshooting: #

  • If you are unable to remember your password, click on the ‘Forgot password’ link to initiate the password reset process.
  • Ensure that your internet connection is stable.
  • Verify that you are using the correct email address associated with your SimplifiedIQ account.

Forgot Password #

Purpose: The ‘Forgot Password’ feature allows users to securely reset their password if they are unable to recall it.

Steps for Password Reset: #

  1. Initiate Reset: Click on the ‘Forgot password’ link on the login page.
  2. Provide Email: Enter your email address in the provided field and click ‘Reset password’.
  3. Confirmation: A confirmation screen will appear, instructing you to check your email for further instructions.

Email Instructions: #

  1. Open Email: Access your email account and open the password reset email from SimplifiedIQ.
  2. Reset Password: Click on the ‘Reset Password’ button or link within the email to be redirected to the password reset page.

Setting New Password: #

  1. New Password: Enter a new password, ensuring it meets complexity requirements (at least 8 characters).
  2. Confirm Password: Re-enter the new password for confirmation.
  3. Complete Reset: Click ‘Create Password’ to update your account with the new password.

Confirmation: #

  1. Successful Update: You will receive a notification confirming that your password has been successfully changed.
  2. Return to Login: Click ‘Back to log in’ to return to the login page and access your account with your new password.

Tips: #

  • Choose a strong password that includes a mix of letters, numbers, and symbols.
  • Do not reuse passwords from other accounts.
  • If you don’t receive the email, check your spam folder or use the ‘Click to resend’ option.

Please ensure your new password is unique and has not been used previously on SimplifiedIQ to maintain account security. If you encounter any issues during this process, please contact our support team at support@simplifiediq.com for assistance.

Sign-Up #

Creating a new account on SimplifiedIQ is a straightforward process. This guide will walk you through each step, from entering your details to activating your account.

Individual Sign-Up #

Purpose: To create a personal user account for a business on SimplifiedIQ.

Steps for Individual Sign-Up: #

  1. Access the Sign-Up Page: Navigate to the SimplifiedIQ sign-up page.
  2. Enter Your Details:
  • Email Address: Type in your email, such as nevaeh.simmons@example.com.
  • Full Name: Enter your full name, for instance, Flores Juanita.
  • Phone Number: Provide a contact number with the correct country code, like +234 812 345 6789.
  • Password Creation: Choose a secure password and enter it, then confirm it in the next field.
  1. Accept Terms and Privacy Policy: Read and agree to the SimplifiedIQ Terms & Conditions and Privacy Policy by ticking the checkbox.
  2. Opt-In for Communication: If you wish to receive tips, trends, and discounts, tick the corresponding box.
  3. Complete Sign-Up: Click the ‘Signup’ button to create your account.

Account Verification #

Steps for Verification: #

  1. Check Your Email: After signing up, you’ll be prompted to check your email for an activation code.
  2. Enter Verification Code: Find the email from SimplifiedIQ containing your activation code and enter it on the SimplifiedIQ activation page.
  3. Troubleshooting: If you haven’t received the email, use the ‘Click to resend’ option.

Add School Details #

Purpose: For individuals to add their school information on SimplifiedIQ.

Steps to add School Details: #

  1. Provide School Details: Fill out the form with your school’s information, including:
  • School Name: For instance, Samson College.
  • Website: Optional field for the school’s website.
  • School Domain: Create a domain for your school within the SimplifiedIQ platform.
  • Country: Select your country from the dropdown menu.
  • School Category: Choose the appropriate category that describes your school’s main focus.
  • Usage Intent: Specify how your school plans to use SimplifiedIQ.
  1. Finalize School Account Creation: Click ‘Signup your school’ to create the school account.

Dashboard Introduction #

Purpose: To provide a personalized dashboard for managing and tracking educational activities.

Features of the Dashboard: #

  • User Data: Overview of total users, new users, and total assessment attempts with trend lines.
  • Score Breakdown: Graphical representation of average scores across different assessments.
  • Performance Monitor: A spider chart displaying performance across various categories.
  • Top Assessments: Quick access to the most engaged assessments.
  • New Members: A list of recent sign-ups to the platform with details such as name, category, program, and join date.

Upon successful account creation, you’ll have access to a comprehensive dashboard to manage your educational content, track user engagement, and analyze performance metrics. Should you require further assistance at any point, please contact our support team at support@simplifiediq.com

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